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Vouch Screening — Standard Operating Procedures

Welcome to the internal SOP library for Vouch Screening. This is the single source of truth for how we run background screening operations — compliantly, consistently, and audibly.

How this works

Every procedure lives as its own page in the sidebar. Use the search box (top of the page) to jump straight to a step or term. Each change to an SOP is recorded in version control with an author, timestamp, and diff.

Sections

  • Onboarding — bringing new clients onto the platform.
  • Compliance — FCRA obligations, disputes, adverse action, and audit posture.

Callout conventions

We use four callout styles consistently across every SOP:

Note

Standard procedural information.

Review required

A step that requires human review or judgment before proceeding.

Compliance-critical

A step where getting it wrong creates legal/FCRA exposure. Do not skip.

Verified

Confirmation that a control or check has been completed.

Maintained by Vouch Screening. Last reviewed: update this date when you do a periodic review.